The ungoverned AI problem hiding in plain sight
A landmark ruling from the Upper Tribunal earlier this year sparked a much-needed conversation about the use of AI tools in law firms. In Munir v Secretary of State [2026] UKUT 81 (IAC), the court made clear that uploading client materials to open-source AI tools puts that information into the public domain, breaching confidentiality, extinguishing […]
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How to respond to a professional negligence claim against your firm
If your client threatens to make a professional negligence claim, or does make a claim against you or your firm, it can be easy to panic. You will naturally be concerned, but you might not understand how best to defend your position. Below, we have set out some top tips to help take the stress […]
Why process discipline is worth its weight in gold
Recent headlines from Westminster offer a familiar lesson in organisational risk: when the outcome is decided first, process becomes a formality. Vetting is completed after the event, with the outcome already reached. Governance and compliance become performative rather than protective. For law firms, this could sound uncomfortably familiar. In professional service firms (PSFs), process is […]
