In conversation with Amy Bruce, marketing director of Osprey Approach, the podcast covers: Lessons learnt from a law firm CEO How to measure success Secrets to building a high-performing team The impact of having an employee-owned trust Advice for aspiring law firm leaders From the army to employment law Tina’s path to leading a successful […]

Almost every law firm has a story about new technology adoption and legal change that didn’t go to plan. Today, as firms focus on implementing AI, bearing in mind the learnings from previous technology adoption projects is a worthwhile consideration. Otherwise, the pattern may be frustratingly familiar: initial enthusiasm, significant investment, followed by disappointing results […]

“So, what tools are you using?” It’s a simple question, but for many legal innovators it lands with weight. Clients want reassurance that their advisers are keeping pace and not falling behind. Lawyers also want confidence, not just to feel comfortable with legal tech, but to know they’ve chosen the right tools that work with […]

Are you doing enough to prepare your clients for their digital identity checks?  As a professional services firm, you may have moved to carrying out your KYC and AML checks remotely, which is saving you time and reducing risk. However, in our experience, the firms that prepare their clients by letting them know what to […]

Management of law firms large and small should take steps to prevent fraud

The rise of AI is ushering in a new era of law firm productivity

When you’re applying for professional indemnity insurance (PII) or renewing your policy, the proposal form plays a key role in helping insurers to assess the risks associated with your practice. While there may be less scrutiny on firms with market conditions continuing to improve, a detailed and thorough proposal form can help to dilute costing […]

With almost two decades in the legal sector and experience supporting over 120 firms, Emma Egerton-Jones, non-practising solicitor and client experience and business development coach shares practical strategies to help lawyers build confidence, navigate client expectations, and create lasting relationships based on value and trust. Three essentials for the modern law firm Emma identifies three […]

Automated real-time monitoring (RTM) of politically exposed persons (PEPs), sanctions and fraud provides a critical element for any organisation’s anti-money laundering (AML) and counter-terrorism financing (CTF) compliance requirements. This ensures that customers and related parties are continuously screened against global watchlists, sanctions list politically exposed persons (PEPs), and fraud databases throughout the entire business relationship, […]

Artificial intelligence (AI) is fast becoming as embedded in the modern workplace as email or instant messaging. From drafting reports to writing code, tools like ChatGPT and GitHub are helping teams work faster, smarter and more creatively than ever before. But as adoption rises, so too does a more sinister trend: the quiet, unsanctioned use […]

When it comes to completing your professional indemnity insurance (PII) proposal form, financial details are paramount. While the information requested may not always align neatly with the data that comes out of your accounts package or practice management software, it’s crucial to take the time to ensure accuracy. This is your opportunity to present a […]

The route to solicitor qualification changed in 2021 with the discontinuation of the legal practice course (LPC). For anyone starting a law degree or equivalent after September 2021, the Solicitors Qualifying Examination (SQE) is the only route to qualification. The LPC remains available under transitional arrangements until 2032 — but for the next generation of […]

As court requirements evolve, client expectations rise, and digital transformation accelerates within law firms, legal professionals are under increasing pressure to modernise their ways of working. With judges and courts now expecting well-structured, fully indexed and digitally accessible bundles, this has shifted from an administrative task to a strategic asset — streamlining document preparation and […]

With financial transactions taking place digitally and instantly across the globe, there has been an increasing need for robust anti money laundering (AML) measures to help combat financial crime and identity fraud, with a growing legal obligation on the legal and property sectors to carry out a high level of due diligence on their clients. […]

The legal industry is undergoing a major digital transformation, with artificial intelligence playing a central role. From automating administrative tasks to enhancing legal research and predictive analytics, AI is changing how law firms operate and deliver value. However, to fully benefit from AI, firms must build a strong and strategic approach to data. In legal […]

Earlier this summer, we talked about what makes a great foundation for how automation can impact legal practices. If automation is the first step to a more efficient legal practice, integration is the next. While many firms have automated individual tasks in their print and document management like scanning or toner replenishment, few have joined […]

The news many law firms were dreading came from the government recently — the level 7 (L7) apprenticeships will be scrapped for those over the age of 21. This means that from January 2026, only those aged between 16 and 21 will qualify for funding for the L7 apprenticeships — while the rest of these […]

The key challenge for an SME law firm when considering client relationships today is what I like to call the “Amazon culture”. Today’s clients can quickly and easily order almost anything they need from an app or website and have it delivered the same or the next day. This has completely transformed expectations around how […]