
User-centric cloud design for the legal sector
People should be the driving force behind technological change in legal, according to this CTS guide on user-centric cloud design.
|CTS|
The legal sector is well known for being resistant to change but after years of being behind in terms of technology, the legal sector is finally catching up.
Law firms are now adopting technology to become more efficient, improve processes and offer superior value to their clients. However, there are many different technologies to choose from.
Many law firms invest in technology as though people are an after-thought, placing focus on the financial side of operations, leaving users finding their own way through a labyrinth of different systems and applications, crowded with unused features.

Shoosmiths and Avail: from manual review to 83,000 AI-analysed title registers
Steven Fahmy | Senior customer success manager, Avail | 30 April 2026
Early recognition of emerging technology can create lasting advantage, but the lessons don’t only apply to the largest law firms. Shoosmiths identified the potential of AI-driven title analysis early and embedded it across its real estate workflows. While Shoosmiths operates at scale, the challenges explored in this case study will feel familiar to many real […]

2026 State of the UK Legal Market report: expertise is no longer enough for UK law firms
Thomson Reuters | | 23 June 2026
The new 2026 State of the UK Legal Market report from the Thomson Reuters Institute shows how UK legal buyers are adjusting their expectations for how their law firms’ legal work is delivered, including through AI integration. Key insights include: UK law firms face a more selective growth market in 2026. Client demand remains steady, […]
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