User-centric cloud design for the legal sector

People should be the driving force behind technological change in legal, according to this CTS guide on user-centric cloud design.

|CTS|

The legal sector is well known for being resistant to change but after years of being behind in terms of technology, the legal sector is finally catching up.

Law firms are now adopting technology to become more efficient, improve processes and offer superior value to their clients. However, there are many different technologies to choose from.

Many law firms invest in technology as though people are an after-thought, placing focus on the financial side of operations, leaving users finding their own way through a labyrinth of different systems and applications, crowded with unused features.

Shoosmiths and Avail: from manual review to 83,000 AI-analysed title registers

Steven Fahmy | Senior customer success manager, Avail |
Early recognition of emerging technology can create lasting advantage, but the lessons don’t only apply to the largest law firms. Shoosmiths identified the potential of AI-driven title analysis early and embedded it across its real estate workflows. While Shoosmiths operates at scale, the challenges explored in this case study will feel familiar to many real […]

Using AI to ask difficult questions about AI liability

Thomson Reuters Legal Insights Europe | |
The latest Future of Professionals report (2025) reveals a stark reality where 80% of legal professionals recognise AI as transformational, yet only 38% expect significant change in their organisations this year. This research exposes a critical disconnect between legal AI awareness and strategic AI adoption across the legal industry. Highlights from the report include: 80% of legal professionals see […]