The new normal

TM Group brings property professionals – including residential conveyancers – together to consider the opportunities and challenges being faced by the industry, as it finds its feet in the wake of the pandemic.

|TM Group|

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It’s increasingly clear that 2021 posed just as many challenges as the immediate outbreak of Covid-19 back in 2020 – just different ones. That’s why we polled the industry again to find out what’s really been happening behind the scenes of yet another unprecedented year.

Bringing together the voices of nearly 800 property professionals, including residential conveyancers, commercial real estate professionals, estate agents, lenders, surveyors, developers, and more, ‘The New Normal’ research set out to capture how those working on the frontline of the property transaction really feel the industry is adapting to ‘The New Normal’.

The results were intriguing, as we uncovered…

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Shoosmiths and Avail: from manual review to 83,000 AI-analysed title registers

Steven Fahmy | Senior customer success manager, Avail | 30 April 2026
Early recognition of emerging technology can create lasting advantage, but the lessons don’t only apply to the largest law firms. Shoosmiths identified the potential of AI-driven title analysis early and embedded it across its real estate workflows. While Shoosmiths operates at scale, the challenges explored in this case study will feel familiar to many real […]

2026 State of the UK Legal Market report: expertise is no longer enough for UK law firms

Thomson Reuters | | 23 June 2026
The new 2026 State of the UK Legal Market report from the Thomson Reuters Institute shows how UK legal buyers are adjusting their expectations for how their law firms’ legal work is delivered, including through AI integration. Key insights include: UK law firms face a more selective growth market in 2026. Client demand remains steady, […]