Solicitors risk management podcast series: Episode two — File requests

Joe Bryant, professional liability partner at Beale & Co Solicitors, and Andrew Rose, claims executive at Miller, talk through how file requests can be the first sign of a client’s discontent and what firms need to do

 

 

Andrew Rose|Miller|

Listen to the podcast here.

Pavilion Row ensures quality service and compliance with Osprey Approach

Pavilion Row | Osprey Approach | 16 April 2025
Nicola Houston, operations director at Pavilion Row, shares how Osprey Approach has been instrumental in driving the firm’s operational effectiveness to support its ambitious growth plans

PEPS, sanctions and conflicts of interest: Is your firm confident at spotting risks?

Louise Hodkiss | Learning content lead, Access Legal Learning | 17 April 2025
To support law firms and legal professionals in maintaining their AML training and compliance to the SRA’s latest standards,  Access Legal launches key updates to its PEPs and Sanctions and Conflicts of Interest courses