iManage Knowledge Work Benchmark Report 2026: global findings on AI adoption, governance and business performance
Using a survey of 3,000 business and technology decision-makers in legal, accounting, tax, asset management and financial services firms across 26 countries, iManage offers a comprehensive report on the links between knowledge work maturity and AI success
The iManage Knowledge Work Benchmark Report 2026 reveals where investment is flowing, how AI adoption really looks inside organisations, and why governance and knowledge work maturity now separate leaders from laggards.
Key findings from the report include:
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72% plan to upgrade document management systems (DMS), indicating that investment is broad-based.
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32% will actively modernise or upgrade their existing tools over the next three years.
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85% of organisations are at some stage of AI adoption, ranging from piloting to full integration.
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36% have experienced a policy violation, creating intensifying pressure on governance.
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70% expect AI and data privacy regulations to have a transformational impact within three years.
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25% say end users are using public AI with little oversight.
