The Connected Law Practice

Advanced’s 2020 whitepaper The Connected Law Practice explores how the world has changed. Now is the time to consider how your law firm can deliver more efficient services and client satisfaction.

The Covid-19 lockdown of 2020 has brought with it increased pressure to look at how legal services are delivered, and the way in which law firms operate. The requirement for lawyers to work remotely became a necessity almost overnight. At the same time, modern, tech-savvy consumers grew even more dependent on digital technology to navigate a path through their day-to-day lives.

A fast-changing landscape

It was a perfect storm perhaps, but one that presented a huge opportunity to firms who were previously at a disadvantage due to size, resources or location. Moving to digital has become essential in helping firms manage business risk and remain competitive.

It was already clear that improving the clients’ experience was becoming a catalyst for business transformation. This means firms that are looking to review how they operate, must start from the needs of the client and work back from there. Having a connected online infrastructure helps a firm to react faster and more efficiently to clients’ needs. Moreover, the better a firm is at responding to change and demand, the more attractive they will become to any prospective new clients.

It’s time for bold decisions

Our latest Annual Trends Survey, published in late 2019, found nearly half (47%) agree the most important attribute for a business leader is the ability to react with pace and make bold decisions. This reinforces the need for leaders to stay informed about technologies, and rapidly implement solutions that can help them future-proof their firm.

Current requirements are all about connecting a practice to the wider world by ensuring that all areas are digitally linked. Digital development is the best way for firms to gain the tools that will help meet today’s challenges. A connected practice means that all departments within a firm are working together, often remotely, to reach high levels of engagement and efficiency.