Better from the inside: A video series — part three, “Consume”

Getting all your interested parties to consume what they need to manage and progress a case is a route to improvement, says Karl Southern, client advisor at LexisNexis Enterprise Solutions.

Karl Southern|LexisNexis Enterprise Solutions|

In this video, Karl Southern, client advisor at LexisNexis Enterprise Solutions, explains his understanding of  ‘consume’ while explaining who the customers might be.

How Hybrid Legal operates a fixed fee subscription model

Hybrid Legal | Clio |
Clio’s cloud-based case management system supports Hybrid Legal’s client-centric payment options

An 11-point checklist to optimise your client intake

| Actionstep |
In this free 11-point checklist, you’ll learn each step needed to optimise your client intake process for a more personalised and timely customer experience