Better from the inside: A video series — part four, “Collaborate”

Bringing others into the heart of processes helps drive that process and instils a greater sense of partnership, says Karl Southern, client advisor at LexisNexis Enterprise Solutions. Some of the benefits of collaboration include: fulfilling obligations, saving time, reducing case durations and providing a better service.

Karl Southern|LexisNexis Enterprise Solutions|

It’s easy to think we do processes alone, without assistance from others, particularly those outside your organisation. It doesn’t have to be that way. Process optimisation should work on collaboration in the same way:

  • Do we need to do it? (If so, carry on. If not, bin it).
  • Can we automate it? (Or at the very least, automate telling them they have to do something).
  • Do we have the right person to do the task? (Or could the collaborator do it?).

Shoosmiths and Avail: from manual review to 83,000 AI-analysed title registers

Steven Fahmy | Senior customer success manager, Avail |
Early recognition of emerging technology can create lasting advantage, but the lessons don’t only apply to the largest law firms. Shoosmiths identified the potential of AI-driven title analysis early and embedded it across its real estate workflows. While Shoosmiths operates at scale, the challenges explored in this case study will feel familiar to many real […]

Inside the UK & Ireland Legal Insights Report 2026: AI, integration, and the firms pulling ahead

Clio | |
AI use across UK and Ireland law firms is now near-universal. Nearly 9 in 10 legal professionals use the technology in some capacity, with 70% adopting it within the past year alone. For a profession that tends to move carefully on new technology, that’s a remarkable pace. And the knock-on effects are showing up everywhere: […]