Better from the inside: A video series — part four, “Collaborate”
Bringing others into the heart of processes helps drive that process and instils a greater sense of partnership, says Karl Southern, client advisor at LexisNexis Enterprise Solutions. Some of the benefits of collaboration include: fulfilling obligations, saving time, reducing case durations and providing a better service.
It’s easy to think we do processes alone, without assistance from others, particularly those outside your organisation. It doesn’t have to be that way. Process optimisation should work on collaboration in the same way:
- Do we need to do it? (If so, carry on. If not, bin it).
- Can we automate it? (Or at the very least, automate telling them they have to do something).
- Do we have the right person to do the task? (Or could the collaborator do it?).
A law firm that markets itself by doing exceptional work
Adam Cohen wore many hats before he became a solicitor. He trained as a chef, worked in business PLCs, and completed an Open University degree. He found his way into law through his LPC and training contract, and what stayed consistent across all of it was a preference for doing things his own way. By […]
The UK conveyancing market in 2026: what the data shows
Conveyancing in 2026 is a profession doing more with less. With fewer solicitors practising in conveyancing than five years ago and a more demanding regulatory environment, the profession is feeling the pressure. Longer completion times (123 days on average to exchange in 2025), and client expectations around speed and communication that continue to rise are […]
