Better from the inside: A video series — part four, “Collaborate”
Bringing others into the heart of processes helps drive that process and instils a greater sense of partnership, says Karl Southern, client advisor at LexisNexis Enterprise Solutions. Some of the benefits of collaboration include: fulfilling obligations, saving time, reducing case durations and providing a better service.
It’s easy to think we do processes alone, without assistance from others, particularly those outside your organisation. It doesn’t have to be that way. Process optimisation should work on collaboration in the same way:
- Do we need to do it? (If so, carry on. If not, bin it).
- Can we automate it? (Or at the very least, automate telling them they have to do something).
- Do we have the right person to do the task? (Or could the collaborator do it?).
Garnett Williams Powell Solicitors strengthens compliance, control and efficiency with Osprey Approach
Garnett Williams Powell Solicitors is a long-established law firm based in Rhyl, Denbighshire, serving clients across North Wales and the surrounding areas. Its experienced team provides a range of private client services including conveyancing, wills and probate, estate administration and Court of Protection work. Last year, Garnett Williams Powell reviewed its existing accounts system after identifying areas for improvement around compliance and reliability. With its […]
Lockton Solicitors’ PII Market Report 2026
The professional indemnity insurance (PII) market for Solicitors Regulation Authority (SRA)-regulated practices continues to evolve at pace, shaped by changing insurer appetites, an increasingly sophisticated buyer base, and a legal sector that continues to demonstrate resilience and growth. This review has been prepared to provide law firms with practical insight into the current PII landscape. […]
