Anywhere operations: The evolution of law firms

Read Osprey Approach‘s guide on how technology, processes, and teams can enable a dispersed workforce to successfully serve customers, no matter their location.

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It isn’t a new phenomenon, but remote working during the pandemic gave many people their first taste of a better work-life balance; the chance to do the school run or go on a run at lunchtime. Understandably, many aren’t willing to let it go; a survey by Acritas found that 77% of senior lawyers wanted to retain elements of remote working, whilst 22% said they may leave if their firm wouldn’t accommodate their wishes.

In the same report, which surveyed almost 2,500 lawyers, it was revealed that fewer than one in ten want to return to working regular office hours and on average, they would like to spend at least two days a week working from home.

The message is clear: the pandemic has changed how – and where – people want to work. And those firms who have responded by continuing to adapt their business models out of desire, rather than necessity, will be able to stand up to further disruption, pandemic-related or otherwise.

Shoosmiths and Avail: from manual review to 83,000 AI-analysed title registers

Steven Fahmy | Senior customer success manager, Avail |
Early recognition of emerging technology can create lasting advantage, but the lessons don’t only apply to the largest law firms. Shoosmiths identified the potential of AI-driven title analysis early and embedded it across its real estate workflows. While Shoosmiths operates at scale, the challenges explored in this case study will feel familiar to many real […]

Inside the UK & Ireland Legal Insights Report 2026: AI, integration, and the firms pulling ahead

Clio | |
AI use across UK and Ireland law firms is now near-universal. Nearly 9 in 10 legal professionals use the technology in some capacity, with 70% adopting it within the past year alone. For a profession that tends to move carefully on new technology, that’s a remarkable pace. And the knock-on effects are showing up everywhere: […]