The secret to consumers’ hearts is adding value to their experience. Can SME firms learn to improve service delivery and become truly client-centric businesses?

Brexit and changing regulations are making the legal market more competitive and uncertain. What kind of firm practice areas or work types will fund firms' future top and bottom lines and how do they find them?

Change is a necessary part of life and business, but it often faces resistance. How do legal business leaders manage a reluctant workforce through the transitions?

There are plenty of fish in the sea for SME firms that want to merge. But how do they know if a merger is right for them, or stop it from going sour?

Could SME firms benefit from moving ownership of clients from partners to the business?

If SME firms want to thrive in an ever-changing world, then they need to change with it. The 2017 LPM London conference showed that legal businesses need to knock down old methods if they want to build a better future.