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As a form of client-lawyer communication and collaboration, portals are widely heralded as the new black. But are they all they’re cracked up to be and what are the potential pitfalls? Lucy Trevelyan talks to SME firms that use them
Learn how you can capitalise on an area of expertise by building a sub-brand, according to Martin Whincup, associate director at Berwins Solicitors
UK law firm Maurice Turnor Gardner keeps documents safe with NetDocuments
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The energy transition and energy security have dominated governments’ agendas worldwide, especially in the light of Russia’s war in Ukraine. Some countries are further ahead in decarbonising their power grids, while others lag behind. Economically, politically and environmentally, it makes sense, in order to build a prosperous future. But what are SME firms doing and what can they do to ensure their security and future success?
Some are accelerating their tech transition by using portals to improve client communications (p4), while others are onboarding digitally (p12). Overall, a holistic approach to legal tech is crucial to delivering a better client experience, says Legl CEO, Julia Salasky (p8). Tech can be a knowledge vehicle, but the quality of your knowledge assets and how well they’re organised matters (p9).
With tech bolstering client services, firms can hone in on their niche expertise. But they need to market themselves effectively to reach their target audience (p16).
Work culture is also becoming increasingly vital to a firm’s success. Learn how a digital learning community can create an empowering culture and how firms can encourage employees to report bullying (p3). Additionally, we zoom in on the business case for gender parity (p14).
Earlier, we mentioned that governments are upping their decarbonisation efforts, but so too are SME firms. Read about Higgs’ bumpy road to net zero on (p14).
