Who are you?

Like any healthy business, it’s time for fresh eyes and a new perspective on the SME legal market, which nicely brings us to the topic of this month’s issue: culture.
Do you know who you are, as a firm? How do your people represent your company? Is it good, bad, or somewhere in between? What does it all mean? Lucy Trevelyan reports on ‘Growing cultures’ on p31.

How about taking a look at bettering your culture with other services? As threats from new entrants in the market and the like of the Big Four and other audit/
consulting firms emerge, SME legal might want to consider taking the plunge at offering services outside the legal scope. Simon Walsh at Oury Clark (p20) reviews how a holistic approach might be beneficial.

We hear industry views from Grant Saw Solicitors on its move to using Accesspoint and Riliance on developing an effective risk management framework.

BRAIN TRAINING

Simon Walsh, partner at Oury Clark, describes the path to a holistic law firm and why it matters.

CREATING CULTURES

How is a law firm’s culture formed, what effect does it have on staff and service delivery and who should be in charge of fixing it if things go wrong? Lucy Trevelyan reports.

UP IN THE AIR

Jamie Lawrence, IT support and development facilitator at Grant Saw Solicitors, talks making the leap to the cloud with Accesspoint.

UNDER THE WEATHER

Bethan Sayle, head of risk and compliance at Riliance, discusses the importance of developing an effective risk management framework