How legal technology is transforming the client experience
In today’s competitive legal market, client expectations are higher than ever. Clear communication, transparency, quick turnaround times and demonstrable value for money are no longer optional extras, they’re assumed. Firms that once relied on traditional processes are increasingly turning to technology to deliver a client experience that is efficient, responsive and genuinely client-focused. A new […]
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LPM INSIGHTS ROLL
Digital assets and probate: key considerations for executors
Digital assets — from cryptocurrency and non-fungible tokens (NFTs), to stablecoins, central bank digital currencies (CBDCs) and more — is a rapidly evolving field. Once a niche interest, around 12% of UK adults, equivalent to 7 million people, now own some form of digital assets. According to Financial Conduct Authority (FCA) research, consumers increasingly view […]
How to transform your firm’s enquiry management, and avoid losing £1m a year
From first impressions and follow-up to client journey mapping and technology, Cremins shares how firms can transform their enquiry management to win more work and maximise growth opportunities. The financial impact of missed opportunities Enquiry handling is often overlooked, but the financial stakes are significant. “It’s a startling stat,” says Cremins. “If a firm is […]
Resolution Together: avoiding professional negligence risks
Resolution Together (RT), also known as ‘one couple, one lawyer’, came to fruition in 2022 — allowing a single lawyer to advise both parties in a divorce or separation. A new model of working at the time, RT promotes fairness and transparency, avoids court proceedings, and gives greater confidentiality to those involved. But dual representation […]
From court to client: building trust with smarter document bundling
Perception matters in the legal profession. Judges, opposing counsel and clients form opinions not just on what you argue, but on how you present. For law professionals, reputation rests on trust, precision and professionalism — and the way you handle sensitive information plays a significant role in how your firm is perceived. A carefully prepared, […]
AI vs human judgment: why technology still needs a human hand
When I sat down with Francis Anderson, CEO at Net Law Media, for our recent webinar, I knew we were stepping into one of the most important conversations in the legal sector today: the role of AI. With 96% of UK law firms already using AI in some capacity, the question isn’t whether AI is […]
Building resilience to future-proof your legal business
From developing strong leadership and vision, to embedding robust compliance frameworks and leveraging technology, Burt outlines the strategies firms need to navigate today’s fast-changing legal landscape. Three fundamentals of resilience for SME law firms Resilience is not just about surviving disruption, but thriving in it. Burt highlights three core pillars that underpin a resilient law […]
Transform your litigation practice with legal AI assistants
The stakes are high in any litigation , whether a corporation is engaged in a bet-the-company matter or an individual seeking compensation for a life-changing injury. Litigators devote countless hours to getting the facts straight so that they build their strategy on a solid foundation. Many are turning to tools powered by generative artificial intelligence […]
How are law firms harnessing AI to their advantage?
In recent years, AI has quickly moved from being a futuristic concept to becoming a practical, everyday tool that’s reshaping the way law firms and other businesses operate. Across the world, and here in the UK, law firms are beginning to recognise that AI isn’t about replacing lawyers or the practices they offer, but about […]