Drawing on research with nearly 3,000 partner-level professionals across various firms, including law firms, Dixon explains what sets the most successful rainmakers — the “activators” — apart from their peers, and how firms can foster this mindset across their teams. Five profiles of business developers Dixon’s research has identified five business development profiles: experts, confidants, […]

In the legal sector, it’s easy for office printers to be overlooked. Devices are often added as firms grow, or inherited through mergers. Before long, you’re left with a mixed bag of different makes, models and ages — this is known as a multi-vendor print fleet. Quocirca’s Print Security Landscape 2025 study highlights a significant […]

A recent High Court ruling has sent ripples through the legal community, fundamentally questioning the long-standing practice of how law firms manage and staff litigation caseloads. It has always been clear that litigation is a reserved legal activity for which you need authorisation to conduct it. The grey area was whether supervision of unauthorised legal […]

Law firms are increasingly using generative AI (genAI) for tasks like drafting contracts and client communications. Tools like ChatGPT offer speed and efficiency, but when used without approval, they can expose sensitive data to third-party platforms. This is the risk of shadow AI, where unapproved AI use threatens confidentiality and compliance. If your firm hasn’t […]

Everyone’s talking about AI in law, but what does it actually mean for your day-to-day practice? Will it make your job easier or render some roles obsolete? To cut through the noise, we turned to someone who knows the reality behind the buzz: Uwais Iqbal, founder of AI consultancy simplexico. In a live Q&A, he […]

Legal aid in England and Wales is at a tipping point. A decade of funding cuts, growing demand, and outdated systems has left the sector struggling to deliver justice to those who need it most. With wait times climbing, providers exiting the profession, and cybersecurity risks on the rise, the legal aid system is buckling […]

Picture the room: the managing partner wants agility, better client experience, increased productivity and ultimately an improved bottom line. Finance wants tighter lockup and fewer write‑offs. Fee earners just want the admin to get out of the way. IT is quietly (and rightly) worrying about security, integrations and the data model. All four are right […]

It’s rare to see a technology move from buzzword to boardroom priority as quickly as generative AI (genAI). In just over a year, it’s gone from curiosity to daily tool for millions of workers, shaping workflows, speeding up delivery and transforming expectations in almost every sector. From my perspective as a CISO, the conversation around […]

The intersection of law and technology was a dominant theme at Miller’s 2025 Legal Risk & Compliance conference, with a particular focus on artificial intelligence (AI) and its implications for legal practice and data protection. Featuring expert insights from Andrea Ward, data protection officer at Charles Russell Speechleys (CRS), and Dean Armstrong KC, head of […]

In the fast-paced world of law, cases rarely follow a perfectly planned schedule. Legal professionals often face last-minute filings, objections, or evidence that must be incorporated into existing documents under immense time pressure. Traditionally, manual collation and paper-based methods have left teams scrambling to make updates, risking errors that can undermine credibility in court. E-bundling […]

In conversation with Amy Bruce, marketing director of Osprey Approach, the podcast covers: Lessons learnt from a law firm CEO How to measure success Secrets to building a high-performing team The impact of having an employee-owned trust Advice for aspiring law firm leaders From the army to employment law Tina’s path to leading a successful […]

Almost every law firm has a story about new technology adoption and legal change that didn’t go to plan. Today, as firms focus on implementing AI, bearing in mind the learnings from previous technology adoption projects is a worthwhile consideration. Otherwise, the pattern may be frustratingly familiar: initial enthusiasm, significant investment, followed by disappointing results […]

“So, what tools are you using?” It’s a simple question, but for many legal innovators it lands with weight. Clients want reassurance that their advisers are keeping pace and not falling behind. Lawyers also want confidence, not just to feel comfortable with legal tech, but to know they’ve chosen the right tools that work with […]

Are you doing enough to prepare your clients for their digital identity checks?  As a professional services firm, you may have moved to carrying out your KYC and AML checks remotely, which is saving you time and reducing risk. However, in our experience, the firms that prepare their clients by letting them know what to […]

Management of law firms large and small should take steps to prevent fraud

The rise of AI is ushering in a new era of law firm productivity

When you’re applying for professional indemnity insurance (PII) or renewing your policy, the proposal form plays a key role in helping insurers to assess the risks associated with your practice. While there may be less scrutiny on firms with market conditions continuing to improve, a detailed and thorough proposal form can help to dilute costing […]

With almost two decades in the legal sector and experience supporting over 120 firms, Emma Egerton-Jones, non-practising solicitor and client experience and business development coach shares practical strategies to help lawyers build confidence, navigate client expectations, and create lasting relationships based on value and trust. Three essentials for the modern law firm Emma identifies three […]