
How to respond to a professional negligence claim against your firm
Nicola Anthony | Risk manager, Lockton | 24.6.26
If your client threatens to make a professional negligence claim, or does make a claim against you or your firm, it can be easy to panic. You will naturally be concerned, but you might not understand how best to defend your position. Below, we have set out some top tips to help take the stress […]
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How to respond to a professional negligence claim against your firm
Nicola Anthony | Risk manager, Lockton | 24.06.2026
If your client threatens to make a professional negligence claim, or does make a claim against you or your firm, it can be easy to panic. You will naturally be concerned, but you might not understand how best to defend your position. Below, we have set out some top tips to help take the stress […]
Why process discipline is worth its weight in gold
Piers Winton | Executive director, professional indemnity, Gallagher | 10.06.2026
Recent headlines from Westminster offer a familiar lesson in organisational risk: when the outcome is decided first, process becomes a formality. Vetting is completed after the event, with the outcome already reached. Governance and compliance become performative rather than protective. For law firms, this could sound uncomfortably familiar. In professional service firms (PSFs), process is […]