Scaling up support, with Town Legal and CTS

Read how Town Legal worked with CTS to move from a shared desktop to a laptop-centric model in order to increase agility and flexibility.

CTS|Town Legal|

As the contract with their incumbent came to an end, after being with them since their conception in 2016, Town Legal reviewed their business objectives and began to reassess what they required – and expected – from a Managed Service Provider.

Having grown from six to fifty employees in just five years, the firm recognised a need to implement a new desktop solution that provided them with increased mobility and flexibility, enabling their fee earners to work more efficiently, no matter the time or location, to provide a superior service to their clients.

Town Legal took the strategic decision to partner with a legal sector specialist who had the knowledge and expertise to fully support their business objectives of continued growth and improved user experience.

AI Lab: Digital dictation for a global law firm

AL Lab — global law firm | Kerv |
Kerv designed a digital dictation platform built directly in Microsoft Teams and harnessing Whisper AI, an advanced speech-recognition model that detects and formats punctuation, understands legal-specific terminology, and adapts to different speaking styles

Meeting client expectations in conveyancing

| Access Legal |
An Access Legal whitepaper considers how client expectations of law firms are shifting, drawing on insights from verified client reviews to identify what's most valued, frustrating, and considered as a service basic rather than bonus points