Scaling up support, with Town Legal and CTS

Read how Town Legal worked with CTS to move from a shared desktop to a laptop-centric model in order to increase agility and flexibility.

CTS|Town Legal|

As the contract with their incumbent came to an end, after being with them since their conception in 2016, Town Legal reviewed their business objectives and began to reassess what they required – and expected – from a Managed Service Provider.

Having grown from six to fifty employees in just five years, the firm recognised a need to implement a new desktop solution that provided them with increased mobility and flexibility, enabling their fee earners to work more efficiently, no matter the time or location, to provide a superior service to their clients.

Town Legal took the strategic decision to partner with a legal sector specialist who had the knowledge and expertise to fully support their business objectives of continued growth and improved user experience.

Shoosmiths and Avail: from manual review to 83,000 AI-analysed title registers

Steven Fahmy | Senior customer success manager, Avail |
Early recognition of emerging technology can create lasting advantage, but the lessons don’t only apply to the largest law firms. Shoosmiths identified the potential of AI-driven title analysis early and embedded it across its real estate workflows. While Shoosmiths operates at scale, the challenges explored in this case study will feel familiar to many real […]

Using AI to ask difficult questions about AI liability

Thomson Reuters Legal Insights Europe | |
The latest Future of Professionals report (2025) reveals a stark reality where 80% of legal professionals recognise AI as transformational, yet only 38% expect significant change in their organisations this year. This research exposes a critical disconnect between legal AI awareness and strategic AI adoption across the legal industry. Highlights from the report include: 80% of legal professionals see […]