Reaching big-picture goals to deliver superior client service

How a quest for a secure, cloud-based document management system to enable remote working led Ellisons to NetDocuments.

Netdocuments|Ellisons|

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Established over 250 years ago, Ellisons Solicitors is a sizable mid-law firm with 250 employees and seven locations across Essex, Suffolk and London. But their impressive history doesn’t mean the firm is stuck in the past. Ellisons is an innovative firm built on a strong tradition of highly personalised client service that meets and exceeds rising expectations.

As a progressive firm that’s fiercely committed to delivering excellent client service, Ellisons Solicitors had already done most of the hard work of digital transformation. There was just one piece missing: their document management system (DMS).

“We had several systems, including Partner for Windows (P4W), that had moved to the cloud. But we couldn’t overcome the issue of having to come into an office to access physical files,” says John Turner, Ellisons’ chief operating officer (COO).

READ THE FULL CASE STUDY HERE

Shoosmiths and Avail: from manual review to 83,000 AI-analysed title registers

Steven Fahmy | Senior customer success manager, Avail | 30 April 2026
Early recognition of emerging technology can create lasting advantage, but the lessons don’t only apply to the largest law firms. Shoosmiths identified the potential of AI-driven title analysis early and embedded it across its real estate workflows. While Shoosmiths operates at scale, the challenges explored in this case study will feel familiar to many real […]

Inside the UK & Ireland Legal Insights Report 2026: AI, integration, and the firms pulling ahead

Clio | | 11 May 2026
AI use across UK and Ireland law firms is now near-universal. Nearly 9 in 10 legal professionals use the technology in some capacity, with 70% adopting it within the past year alone. For a profession that tends to move carefully on new technology, that’s a remarkable pace. And the knock-on effects are showing up everywhere: […]