PG Legal’s journey to more efficient and transparent case management

By implementing new case management software – Access Legal Proclaim – PG Legal was able to improve its time recording efficiency, document storage and workflow capabilities, all while receiving detailed performance reports on case management.

Access Legal|PG Legal|

PG Legal are a firm based in Gateshead in the North East of England, providing services both regionally and UK wide. The firm specialises in commercial areas of law including Commercial Conveyancing, Dispute Resolution, Employment, and Corporate matters and more recently expanding their offering to include personal legal services such as Residential Property and Wills and Probate.

Established in 2011, PG Legal has become renowned for providing an excellent, transparent customer experience. This commitment to making legal processes as simple as possible for clients, with fixed-fees wherever possible, has helped to build its the outstanding reputation.

Access Legal spoke to the firm’s managing director, Jonathan Fletcher, who has over 25 years experience in the sector.

Shoosmiths and Avail: from manual review to 83,000 AI-analysed title registers

Steven Fahmy | Senior customer success manager, Avail |
Early recognition of emerging technology can create lasting advantage, but the lessons don’t only apply to the largest law firms. Shoosmiths identified the potential of AI-driven title analysis early and embedded it across its real estate workflows. While Shoosmiths operates at scale, the challenges explored in this case study will feel familiar to many real […]

Using AI to ask difficult questions about AI liability

Thomson Reuters Legal Insights Europe | |
The latest Future of Professionals report (2025) reveals a stark reality where 80% of legal professionals recognise AI as transformational, yet only 38% expect significant change in their organisations this year. This research exposes a critical disconnect between legal AI awareness and strategic AI adoption across the legal industry. Highlights from the report include: 80% of legal professionals see […]