MHA’s legal sector COVID-19 survey report

Karen Hain at MHA walks through the results of its summer 2020 COVID-19 survey report and its impact on the legal sector.

Karen Hain, head of professional practices group|MHA|

Towards the end of May 2020, whilst still in the midst of the COVID-19 lockdown period, MHA undertook a survey of the legal sector focusing on the impact of coronavirus, how this is affecting law firms, and the influence on future plans.

Headline results were shared mid-June 2020, and we thought it would be useful to add a short commentary to our survey which we hope you find of interest.

The severity of impact on law firms is connected to the firms’ service lines. Typically, the severity is categorised into three levels:

Busy (17% of firms) – this covers a wide scope of impact on revenue, from up to a 5% reduction in fees, through to over 30% increased revenue being seen. Business is still going well, but with disruptions to the way firms operate. In some cases, demand is even increasing. Examples include private client and employment law.

Low to moderate impact (64% of firms) – grouped as 5% to 30% reduction in income with uncertainty and short-term impact. Typically, multidisciplinary firms fall into this category with their range of services spreading the risk and avoiding excessive impact to fee income.

Significant impact (19% of firms) – more than 30% reduction in revenue and in some cases business has stopped. This is symptomatic of firms with a heavy bias towards property or corporate work.

Shoosmiths and Avail: from manual review to 83,000 AI-analysed title registers

Steven Fahmy | Senior customer success manager, Avail |
Early recognition of emerging technology can create lasting advantage, but the lessons don’t only apply to the largest law firms. Shoosmiths identified the potential of AI-driven title analysis early and embedded it across its real estate workflows. While Shoosmiths operates at scale, the challenges explored in this case study will feel familiar to many real […]

Inside the UK & Ireland Legal Insights Report 2026: AI, integration, and the firms pulling ahead

Clio | |
AI use across UK and Ireland law firms is now near-universal. Nearly 9 in 10 legal professionals use the technology in some capacity, with 70% adopting it within the past year alone. For a profession that tends to move carefully on new technology, that’s a remarkable pace. And the knock-on effects are showing up everywhere: […]