How Best Solicitors used technology to navigate the property boom

Elizabeth Harris, head of commercial and residential conveyancing at Best Solicitors, explains how committing to InfoTrack and other tech systems helped the firm navigate the social and financial challenges over the last 18 months.

The role of technology throughout 2020 has been paramount in keeping the world moving. Many speculated over the impact Brexit would have on the legal industry and beyond as the transition year began to unfold, yet a catalyst for significant change was lingering just over the horizon.

A nationwide lockdown imposed on March 23rd remapped the path for us all and the property sector came to a grinding halt. While moving home became near impossible for two months until the government announced in May it would restart, the lifting of restrictions didn’t mean business resumed as normal. Liz Harris tells us: “2020 has resulted in a greater reliance on technology.

Working remotely, communication both internally and with clients, it all changed.” This isn’t a unique position for law firms, however, with a number of systems and processes still wrapped up in traditional methods requiring wet signatures and witnesses, finding a way to progress conveyancing transactions required a little bit of creative thinking complemented by the right technology to facilitate action.