Hedges Law’s modernisation drive in partnership with Actionstep

Hedges Law is a very modern 225-year-old firm that has embraced the benefits of cloud-based technology to enable their lawyers and staff to work flexibly from anywhere, while providing the best service and advice to their clients.

Hedges Law used a case management system that was hosted through an overly complex combination of a virtual private network, the software itself and Microsoft Exchange. Despite being promoted as a cloud system, it required a whole IT infrastructure that was costly to maintain, difficult to customise/update and with so many moving parts resulted in reliability issues.

Here they speak about their experience implementing Actionstep, an end-to-end cloud-based legal practice management system via a fully virtual onboarding processes during the Covid-19 lockdown. They discuss working with law firm consulting group Cloudify Legal, their technology challenges and goals and the criteria they used to choose Actionstep as their practice management software.