Automation made easy with integration

Kelly Hind, partner at Hewitts, outlines how the InfoTrack and Linetime integration has enabled her firm to save time while also promoting flexibility and accuracy.

For many law firms, Hewitts Solicitors’ story is not hard to believe. Prior to integrating InfoTrack and Linetime, their processes were manual. Like many traditional methods, searches were emailed back to them, requiring them to drag, drop, and save files. Folders were stored on servers on site and a bank of precedents was available for staff to access. And everything was archived the old way – as paper files. 

That all changed with the introduction of Linetime, their case management system, and optimising their technology solutions through integration with InfoTrack. Kelly tells us how their workflow has drastically improved since adopting the integration, saving their entire team hours across every matter. 

“With the integration, now everything is automatically there. It’s a click of a button to attach files to an email rather than going and finding it and dragging and dropping,” says Kelly, adding that fewer clicks make everyone’s day significantly easier.