Remote Desktop end of life: What law firms need to know
As Microsoft retires Remote Desktop this year, the end of support and updates for law firms that rely on it raises concerns around security, continuity and compliance. Extech Cloud outlines a clear path forward to prepare for a smooth migration
Remote Desktop has been a key tool for law firms, providing secure remote access to case files, legal software and sensitive client data. As hybrid working becomes standard in the legal sector, it has supported both productivity and compliance.
However, Microsoft will retire Remote Desktop on 27 May 2025, ending support and updates. For firms relying on it, this raises concerns around security, continuity and compliance — but there is a clear path forward.
This article outlines what the transition means for the legal industry, how the Windows App fits in, and how your firm can prepare for a smooth migration.
What does Remote Desktop’s end of life mean for law practices?
When Microsoft ends support for Remote Desktop, it will no longer provide security updates, patches or technical support. For law firms, this introduces significant risks:
- Data security: Without updates, vulnerabilities may go unpatched, putting sensitive client information at risk, potentially breaching GDPR or SRA compliance.
- Operational disruption: Any bugs or compatibility issues will remain unresolved, which could hinder access to case files or legal databases.
- Compliance concerns: Law firms are held to high standards for data protection. Using unsupported software could jeopardise regulatory compliance and client trust.
Why Microsoft is making the change
Microsoft is consolidating its remote access tools into a single, unified platform: the Windows App. This move is part of a broader strategy to streamline its ecosystem and enhance integration with services like Azure Virtual Desktop and Windows 365.
Key differences: Remote Desktop vs Windows App
While both tools support remote access, Windows App offers key advantages:
- Wider access: Supports modern platforms like Azure Virtual Desktop, beyond 1-to-1 PC connections.
- Modern interface: More intuitive and customisable for legal teams.
- Seamless integration: Connects with Microsoft 365, Teams, and SharePoint to streamline collaboration and document management.
Benefits of the Windows App for law firms
The Windows App offers several key benefits for law firms:
- Centralised access: Connect to Windows 365, Azure Virtual Desktop and more from one unified platform.
- Stronger security: Supports MFA and conditional access to meet strict data protection standards.
- Better multi-monitor support: Ideal for legal professionals handling multiple documents and systems.
Preparing your law firm for the transition
To ensure a smooth migration and minimise disruption, follow these key steps:
- Assess usage: Review how your firm currently uses Remote Desktop to identify specific needs.
- Plan ahead: Create a clear migration strategy to streamline the transition and maximise new capabilities.
- Test thoroughly: Trial the Windows App in a controlled environment to uncover any compatibility issues before full rollout.
How Extech Cloud supports law firms through IT transitions
At Extech Cloud, we specialise in helping law firms modernise their IT infrastructure while maintaining compliance, security, and operational efficiency.
Contact Extech Cloud today to schedule a consultation and discover how we can help your legal practice thrive in a post-Remote Desktop world.
