At first glance, a key figure from our recent global knowledge work benchmark report seems like a triumph: 85% of knowledge work organisations, including law firms and corporate legal departments, are doing something with AI. But look a little closer, and the story changes. Only 17% have truly operationalised AI within their workflows. The rest are somewhere […]
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AI adoption in law: what it will take to make it stick
According to our global research of over 3000 business and technical decision makers, 85% of organisations are now using AI, yet only 17% have operationalised it. That gap tells a familiar story — but also a hopeful one. AI adoption is not linear In our recent webinar, The 17% Problem: Why most AI investments aren’t delivering and what to do about it, four […]
Embrace your security policy to thrive
Firms tend to build defenses against external security breaches, but internal threats warrant the same attention, says Manuel Sanchez, information security and compliance specialist at iManage.
Three steps to driving digital transformation with an outcome mindset
Next-level leaders are now focusing on higher-level business outcomes to achieve a timely return on investment with an outcome mindset, according to Natalie Alesi, customer success senior director at iManage.
Knowledge management shouldn’t start with a demo
The success of knowledge management systems is wider than just turning on a system (or demo). It’s about the resource you have and how knowledge management affects your business for the better, says Jack Shepherd, legal practice lead at iManage.
ChatGPT and the future of knowledge
Is ChatGPT a friend or a foe when it comes to knowledge work in law firms? Alex Smith, global product management lead at iManage, examines both sides of the coin.
Value is in the hands of the user
Could tech help SME law firms adapt their working models to demands of the future, including the four-day working week? Adam Bullion, general manager of marketing at PracticeEvolve, comments.
Knowledge – past and future
Knowledge working as a concept has been around for decades, and firms need to revisit its definition when reinventing their processes for the future, says Jack Shepherd, legal practice lead, iManage.
Change, innovation and training
Training to use new systems takes time and dedication from lawyers – the challenge is to find the capacity, says Jack Shepherd, legal practice lead at iManage.
The chat bots are coming, and they’re a talkative bunch
Artificial intelligence is making tremendous strides, though is it ready to take on more legal work? Jack Shepherd of iManage looks into the symbiotic relationship between tech and legal services.