The right direction?

How will SME firms find their feet in a new deregulated market?

FEATURES


ISSUE IN BRIEF

The spring of LPM has arrived – and with it new and familiar faces. If you read last month’s letter you would have heard that dear Patrick, former editor of LPM, has left us for pastures new. It was a fantastic two years of puns and hard work, but the fun doesn’t stop there.

To bring in the April issue, we’ve welcomed Richard Parnham on p26, a seasoned writer for the legal sector, to give us the lowdown on SME legal leaders’ attitudes about the upcoming new rulebook from the Solicitors Regulation (SRA). The deregulation will, perhaps, see solicitors practising in, say, your local Asda. Are firms preparing for the potential competition this may bring? Could your firm take advantage of the new and ‘improved’ SRA regulation? Perhaps.

We hear industry views from Tikit on how CRM integration builds better client relationships, LayerV outlines how people, process and technology all combine to maintain and compliance and Travelers discuss the best steps for firms creating a risk-aware culture.

WE DON’T NEED NO REGULATION?

Solicitors will soon be allowed to work for unregulated legal services firms while retaining their professional title. Will these reforms tempt law firms to ditch practice-wide regulation? Richard Parnham reports.

PEST CONTROL

Paul Smith, senior risk management consultant at Travelers, says it might not be a part of your official job description, but everyone needs to make time for risk management.

PUSH FOR CONNECTION

Simon Elven, commercial and marketing director at Tikit, discusses relationship building and how having an integrated CRM and single point of entry means better business development.

NEVER-ENDING COMPLIANCE

Javid Khan, chief technology officer of Layer V, a Pulsant brand, discusses the challenges that firms face when it comes to achieving and maintaining compliance using people, process and technology.


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