Levelling the scales
FEATURES
Mike Hinchliffe, managing director, EMEA, at Tessaract, on what makes a successful tech implementation in the era of AI, and the shifting firm workforce.
Lizzy Duffy, senior director, client engagement, at Thomson Reuters Institute (TRI), discusses adoption, strategy and next steps for AI technologies.
Piers Winton, executive director at Gallagher, highlights the emerging challenges threatening firm performance, despite the favourable professional indemnity market.
ISSUE IN BRIEF
In this edition:
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Leaders from FBC Mandby Bowdler, Goughs Solicitors, Lawfront Group and Obelisk Support speak to LPM editorial assistant Halimah Nisa about how far the SME legal sector has come on the journey to gender equality, and offer key advice on how firms can build an inclusive and supportive workplace culture that nurtures gender equality.
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Phil Hails-Smith, managing partner at Joelson, highlights how ESG and B Corp values drive client acquisition, engagement and retention, providing a solid foundation for law firm success.
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Pam Loch, employment solicitor and CEO at Loch, outlines neuroinclusive practices that boost productivity, innovation, retention and success, along with the steps that forward-thinking law firms are taking to support neurodivergent professionals.
Plus:
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LPM assistant editor Celeste Rivas sits down with Mike Hinchliffe, managing director, EMEA, at Tessaract, to discuss what makes a successful tech implementation in the era of AI and how an expanding tech stack can profoundly change law firms.
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Lizzy Duffy, senior director, client engagement, at Thomson Reuters Institute (TRI), speaks to LPM assistant editor Celeste Rivas about the findings of the firm’s 2026 AI in Professional Services Report and discusses adoption, strategy and next steps for AI technologies.
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Piers Winton, executive director at Gallagher, highlights the emerging challenges that may threaten law firm performance, despite the positive outlook created by favourable professional indemnity market conditions.
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Mike Connelly, head of specialist products (conveyancing), at Access Legal explores how technology developments and regulatory updates will impact workflows, efficiency gains and the client experience in conveyancing.
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Jonathan Worrell, director of business development at BARBRI, and Rachel Boyle, talent development manager at BCLP, discuss strategies, resources and interventions for supporting neurodivergent lawyers as they enter the profession.
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Calum MacLean, risk manager at Miller Insurance Services, offers guardrails for ensuring safe usage of software products, and avoiding regulatory and operational vulnerabilities.
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Andrew Hookway, founder and managing director of Extech Cloud, explores the key differences between public and private cloud, and the qualities positioning public cloud as the more efficient, secure and client service enhancing option for SME law firms.
