

July 2023
Redefinitions
Demystifying GDPR, redefining leadership and having an outcome mindset
FEATURES

May marked five years of GDPR — we interview law firms and experts to examine what went right and what went wrong? Suzanna Hayek reports.

Sean Stuttaford writes about his journey from IT Manager to the chief operating officer of Thompson Smith and Puxon, which contradicts a long-standing stereotype.

Customer care is at the forefront of RG Law's proposition – the firm's director, Karen Marsh, explains how making it easier for clients to pay for legal services with Legl has transformed the business.