Reaching big-picture goals to deliver superior client service

How a quest for a secure, cloud-based document management system to enable remote working led Ellisons to NetDocuments.

Netdocuments|Ellisons|

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Established over 250 years ago, Ellisons Solicitors is a sizable mid-law firm with 250 employees and seven locations across Essex, Suffolk and London. But their impressive history doesn’t mean the firm is stuck in the past. Ellisons is an innovative firm built on a strong tradition of highly personalised client service that meets and exceeds rising expectations.

As a progressive firm that’s fiercely committed to delivering excellent client service, Ellisons Solicitors had already done most of the hard work of digital transformation. There was just one piece missing: their document management system (DMS).

“We had several systems, including Partner for Windows (P4W), that had moved to the cloud. But we couldn’t overcome the issue of having to come into an office to access physical files,” says John Turner, Ellisons’ chief operating officer (COO).

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Pavilion Row ensures quality service and compliance with Osprey Approach

Pavilion Row | Osprey Approach | 16 April 2025
Nicola Houston, operations director at Pavilion Row, shares how Osprey Approach has been instrumental in driving the firm’s operational effectiveness to support its ambitious growth plans

PEPS, sanctions and conflicts of interest: Is your firm confident at spotting risks?

Louise Hodkiss | Learning content lead, Access Legal Learning | 17 April 2025
To support law firms and legal professionals in maintaining their AML training and compliance to the SRA’s latest standards,  Access Legal launches key updates to its PEPs and Sanctions and Conflicts of Interest courses