The difference between cloud native, cloud-based, on-premise and legacy software can feel unclear, like industry jargon that never quite gets explained. But those differences do matter. The model your firm chooses can shape your costs, flexibility and ability to grow for years to come: · Cloud native software is built specifically for the cloud, designed to scale easily, integrate […]
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Building the perfect tech ecosystem: why a best-of-breed stack often beats the all-in-one myth
It’s easy to understand the appeal of the ‘one ring to rule them all’ software: one partner, one login, one support contact, one magic piece of kit that delivers everything you ever wanted. But, just because it’s an easy idea to sell doesn’t mean it’s easy to build, or even a good idea in the […]
The secret ingredients to successful tech implementation
Implementing new technologies can be a challenging journey for SME law firms, particularly when there is some hesitancy around embracing change. Replacing legacy systems oftentimes requires thoughtful planning, a careful change management strategy and, most importantly, engagement and buy-in from leaders and users alike. For Mike Hinchliffe, managing director, EMEA, at Tessaract, the human component […]
The hidden cost of workarounds: how legacy practice management systems are quietly holding your law firm back
A workaround is a temporary fix to a process that’s been used by permanent staff for years — it’s when three systems, two spreadsheets and a very patient person do the job of one piece of software. Workarounds always start with good intentions. A spreadsheet here. A manual process there. A workaround to compensate for […]
Beyond features: How to choose a practice management system that delivers real outcomes
When it’s time to choose a new practice management system (PMS), it’s tempting to start with a checklist of features. Every demo looks impressive and every vendor promises the world and before long, you’re comparing dashboards instead of results. However, the real goal of a PMS isn’t to add more buttons or options, it’s to move the firm forward. Instead of asking ‘what can this system do?’ start by asking ‘what should this […]
Many voices, one system: a guide to choosing your next practice management system
Picture the room: the managing partner wants agility, better client experience, increased productivity and ultimately an improved bottom line. Finance wants tighter lockup and fewer write‑offs. Fee earners just want the admin to get out of the way. IT is quietly (and rightly) worrying about security, integrations and the data model. All four are right […]
Is your PMS holding your SME law firm back?
A comprehensive assessment of your practice management system’s (PMS) performance can take some planning and effort. So before diving headlong into it, it’s probably a good idea to first gauge if your PMS is in line with modern standards and expectations to highlight any glaring challenges worth worrying about. With this in mind, we’ve put […]
PMS tech decoded: ISO 27001 and why it’s important for modern law firms
ISO 27001 is an internationally recognised standard for information security management systems (ISMS). It provides a framework that helps organisations protect sensitive information through risk management processes and robust security measures. For law firms, which handle vast amounts of confidential client data, adopting ISO 27001 is increasingly critical. But what exactly is it, and why […]
PMS tech decoded: Understanding different types of cloud solutions
Cloud-hosted, cloud-enabled, cloud-based and cloud-native — what’s the difference? The ability to tell various versions of ‘cloud’ apart is crucial for choosing the right technology for your business. Tessaract clarifies these terms to help law firms reviewing their digital strategy pick the right option to future-proof the firm
PMS tech decoded: 10 techie terms every managing partner of an SME law firm should know
Your new PMS has the potential to impact almost every aspect of your law firm’s operations, so it’s worth preparing yourself to choose a system and vendor that aligns well with the needs and goals of your SME law firm. Tessaract offers a quick guide to common terms you’re likely to encounter in your search