The client roster
Client relationship management (CRM) systems are designed to build stronger client relations and reach new prospects. But if not fed new data, which requires collaboration from lawyers, law firms can miss business opportunities. How can firms collect data from busy lawyers, see more impact from a CRM, and is it a tech that’s suitable for all law firms? Suzanna Hayek speaks to practice managers to learn about their experiences.
Identifying your clients, being consistent with your messaging and sharing useful content can help you attract prospects. Be brave and don’t be afraid to upset the status quo, says John Wallace, managing director and head of real estate at Ridgemont.
How is artificial intelligence being used to combat fraud, and how is it being harnessed by criminals to commit it? Is it a threat or a promising tool? Jeremy Asher, consultant regulatory solicitor at Setfords, provides a breakdown and shares his thoughts.