February 2020
Connecting clients
What needs to stack up for SME law firms to better engage with clients?
FEATURES
FEATURE
Increasing competition
makes client engagement more challenging than ever.
Jem Sandhu reports
LPM PEOPLE
Matt Meyer at Taylor Vinters explains what firms can learn about automation and procedure from aviation
INDUSTRY VIEWS
Julian Ganley, IT manager at Parker Bullen, on integrating
its two offices using
InfoTrack
INDUSTRY VIEWS
Tim Smith, technical
director at Insight legal, on Making Tax Digital’s client service opportunity